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Information Technology Services


Student tech support

You can chat with student tech support Monday–Friday, from 8 am–4 pm. Use the Chat with Student Tech Support link at the bottom of the page.

ITS Service Portal

Easily request help, search documentation, and find answers to your IT questions.

Visit the ITS Service Portal

IT Systems Status

Status updates for service disruptions, system outages, and ITS maintenance windows.

Visit the IT Systems Status Page

Resetting passwords

Online services at Camosun may use different usernames and passwords. For information on different accounts and online services see the Student Accounts page.

Camosun domain password requirements

You can use a password (7-10 characters) or passphrase (11 or more characters).

  • At least one UPPERCASE letter
  • At least one lowercase letter
  • At least 1 number
  • No repeating characters (aaa, 111)
  • No repeating groups of five or more (sockssocks)
  • No sequences of five or more (abcde, 12345)

Reset your Camosun domain password

You can reset your Camosun domain password online.

  1. Go to
  2. Enter your Camosun ID
  3. Follow the on-screen instructions

If you can’t reset your Camosun domain password

If you’re having trouble resetting your password, chat with student tech support, or contact the ITS Service Desk at or 250–370–3064.

If you can’t log in to myCamosun you have a few ways to recover your log in information. You may need to provide your Camosun ID, your Social Insurance Number (SIN) and your last name as we have it on file.

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Contact Us
Camosun College Lansdowne
3100 Foul Bay Rd
Victoria BC V8P 5J2
Camosun College Interurban
4461 Interurban Rd
Victoria BC V9E 2C1
  • 250–370–3000
  • 1–877–554–7555 (toll-free)

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